Warranty
Warranty Policy
At TXA, we stand behind the quality of our products. We offer a comprehensive warranty on all our replacement parts to ensure your complete satisfaction and peace of mind.
Coverage
All TXA branded products are covered by our warranty against defects in materials and workmanship under normal use and service conditions.
Warranty Period
The warranty period varies by product category. Please contact your dealer or our customer service team for specific warranty terms applicable to your purchase.
Claims Process
- Contact your dealer or our customer service team with your order details
- Provide photos and description of the defect
- Our quality team will review your claim within 5 business days
- Approved claims will be resolved through replacement or credit
Exclusions
This warranty does not cover damage resulting from improper installation, misuse, neglect, accident, or normal wear and tear.
For warranty inquiries, please contact us at BSW@china-merit.com